Safety of our guests at Bel-Air Gites

The glorious heated pool

New measures in place for the safety of our guests

Wherever you go on holiday you want it to be relaxing and safe. In France the government, health organisation and tourism departments are continually updating the information and advice for businesses in all areas. But for the hospitality sector, there are specific measures that must be in place to ensure the safety of our guests.

At present hotels, gites, campsites and other types of accommodation are open without restriction across France. However, all accommodation must adhere to the strict health guidelines issued by the government.

Our priority

The health and safety of our guests has always been – and always will be – one of our highest priorities. At Bel-Air Gites we want you and your family to enjoy your holiday, and we also want you feel safe whilst you are here. This is why we provide lots of Covid-19 travel advice and information when you make a booking, and in all our gites. And it’s the reason why we have implemented some changes of our own.

Flexible check-in dates

You can now check-in on any day of the week. This helps you make travel arrangements which fit in with your busy schedules. So you can travel on dates and times that suit you. It also means that we don’t have all our guests checking-in and out on the same days, which is safer for all our guests. We also have a minimum of 24 hours between check-out and check-in for each gite. This gives us plenty of time to do a thorough clean and change-over, with less risk to ourselves and our guests.

Allocated areas

The safety of our guests and everyone that works at Bel-Air Gites is our priority, and therefore we must impose some restrictions. We have worked extremely hard to try to ensure that the restrictions do not take away from your enjoyment of your holiday.

In the summer months the pool is our guests’ favourite location, and we want everyone to be able to enjoy it. With this in mind, we will now be allocating each gite their own area by the pool, with their own sun loungers. All of the sun loungers will be disinfected every evening, and we will also provide disinfectant for guests to use during the day.

There is a limit of 10 people in the pool area at any one time. So we ask all guests to be mindful of other guests, who might be waiting to use the pool. And please make sure that you take all of your belongings – toys, inflatables and pool towels – back to your gite.

Toys and Games

Unfortunately the Play Barn will remain closed for the foreseeable future. This is because we do not feel that we can guarantee that all games, toys and surfaces can be thoroughly disinfected every night, and during the day. However, each gite will have their own box of DVDs and games which can be used for the duration of the holiday.

The playground and trampoline are still open, and it is up to parents to decide if their children can use them or not. The equipment will be disinfected every evening, and and we will also provide disinfectant for guests to use during the day.

Days out

Obviously there are restrictions in place for all businesses and you need to bear this in mind when you are planning your days out. Cafes, bars and restaurants are open and everybody must comply with the social distancing measures in place. Wearing a mask is compulsory in enclosed public spaces for anyone aged 11 and over. And you must use the hand-gels provided.

If you are planning to travel on public transport you shouldn’t have any problems, as long as you follow the guidelines and wear a mask. Trains, buses, trams and all the stations have safety measures in place to protect members of the public and their staff.

So I’m sure you will agree that wherever you go in France you will be safe. And there is nowhere that you will feel safer than here at Bel-Air Gites in the Charente-Maritime.

Just ask

If you still have questions about your stay here with us then get in touch. Because at Bel-Air Gites we want to assure you that the safety of our guests is really important to us. Just ask. We are here to help.

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Family-friendly holidays in the Charente-Maritime

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